Connect to Your 'Zendesk' Data
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Documentation for package ‘zdeskR’ version 0.6.0
Help Pages
| get_all_ticket_metrics | Get Metrics on All Zendesk Tickets |
| get_custom_fields | Returns the system and all the custom fields defined by your organization's zendesk administrator |
| get_satisfaction_ratings | Get Ticket Satisfaction Ratings |
| get_tickets | Get Zendesk Tickets |
| get_tickets_comments | Get tickets comments/replies |
| get_ticket_audits | Get Zendesk Ticket Audits |
| get_users | Returns All Available Zendesk Users. |
| ticket_search | Returns ticket data for a provided Zendesk search query |